Cleaning services are growing in high demand as both the commercial and residential cleaning services industry is increasing yearly. In fact, the cleaning industry is projected to bring in revenue of $468.2 billion by 2027.
If you own a cleaning firm, it's likely that the business will only continue to grow.
Although every business owner wants to hear that, managing a cleaning business is a tedious and time-consuming task.
So what's the solution?
Enter: Cleaning service software
Cleaning service software will help you schedule, invoice, and automate your cleaning service business, so you don't have to worry about the tiresome daily tasks.
But with so many solutions out there, how can you pick the right one?
To save you the trouble, we did the homework for you. Here are the 7 best cleaning service software.
The Best Cleaning Service Management Software
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Tap For Service
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HouseService365
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mHelpDesk
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Jobber
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HouseCall Pro
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Intuit Field Service Management
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Service Fusion
What Makes the Best Cleaning Business Software?
The cleaning industry has some special requirements, therefore search for a cleaning management software with these three features in particular.
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Effective Job Scheduling
Companies in the cleaning industry require software that is effective at scheduling jobs. You'll need software with worker scheduling that allows you to fit multiple jobs into a day and gives you a decent top-down picture of what all of your cleaners are doing so you can easily figure out who is available and who is not if you want to succeed in this market.
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Management Tools
You need janitorial management software that can assist you in keeping track of everything, including your daily activities, invoicing, insurance, and taxes. Find software that makes managing the administrative side of your business simple.
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Usability
The last thing you need is a complicated system that is challenging to utilize given that your business entails a constant rush from task to task. An easy-to-use interface with everything in front of you is what you need.
Additionally, you frequently won't need the pricey, feature-rich versions available because most cleaning tasks are simple and don't vary that much. You usually only need a piece of software that will take calls, keep track of client information, manage administrative activities, schedule cleanings, and dispatch your cleaners.
Benefits of Using Cleaning Services Management Software
The following are some advantages of using cleaning services management software:
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Create employee schedules quickly with drag-and-drop, recurring shifts, and configurable templates. Include shift notes for your staff to see as soon as they clock in (such as client addresses and specific requests).
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Check the real-time status of the work to keep clients informed of progress.
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By using digital forms and checklists to reduce friction in daily chores, businesses can run more smoothly and effectively.
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With a few clicks, you can create estimates, invoices, and payments.
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Reduced back-and-forth calling and misunderstandings with custom booking forms.
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Get valuable client feedback.
Reviews of the Best Cleaning Service Software
Tap For Service
Tap For Service is an all-in-one solution that helps you to easily manage your employees, payments, invoices, scheduling, and automate various other business processes.
Key Features
Tap For Service lets you get the job details with a single booking form, schedule services, assign cleaners to them, create invoices, accept payments, and gather feedback. The software has a straightforward user interface that facilitates onboarding.
You can track the progress of staff tasks with status updates and real-time status that lets you know when everything is finished.
With Tap For Service you can spend less time assigning new service requests. The system will notify and assign tasks for your team based on location, schedule, and skill set.
Plus, Tap For Service excels in support, which is crucial for businesses that might not be extremely tech-savvy and hence need some assistance to get up to speed. Furthermore, having good support is always beneficial because you never know what obstacles you'll face.
You can set the location from which clients can place orders using Tap For Service's custom service area feature. Draw any shapes on the map and orders can be placed inside those service zones. To regulate orders, each service region can have its own schedule. To design the ideal service area and schedule for your business, you can add as many zones as necessary.
A driver app is also available which lets your service pros in the field view and update service requests.
Why Use Tap For Service?
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Strong selection of features
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Excellent user interface
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Mobile App for Android and iOS is available
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Offers 30-day free trial
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Pricing is based on monthly revenue
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$0 set-up fee
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Add your entire team for no extra cost
Pricing
Tap For Service's unique pricing model sets it apart from other competitors.
The pricing starts at $99 per month and it also offers a 30-day free trial with no credit card required.
The Pricing is based on monthly revenue that allows you to pay for what you use. Tap For Service follows the principle of getting paid only after you get paid. For more detailed information rates than what is provided, you can request a quote.
HouseService365
HouseService365 is an automation solution for small to mid-sized businesses. With the help of HouseService365, your cleaning business can automate and expedite task execution, offer more services, collect feedback, and operate like a pro.
Key Features
HouseService365 offers a customer portal, customer job/invoice/estimate history, job rating, reviews, and customer coupon features to establish long-lasting relationships with your clients.
You can automate your cleaning business with the dispatching system, invoice automation, estimate online approval, customer notification system, and Google Maps integration.
A wizard-like workflow, a job flow designer, job templates, a recurring PLANs manager, form templates, and a team calendar can all be used to streamline task execution.
Why Use HouseService365?
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Offers third-party integration.
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Offers reporting and statistics.
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Provides numerous features.
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Easy-to-use interface.
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Good customer support.
Pricing
The pricing starts at $25 per month for teams of 5 people. The drawback is HouseService365 doesn't offer a free trial.
mHelpDesk
Although mHelpDesk is rather expensive, it is one of the most user-friendly field service management software available.
Key features
mHelpDesk allows you to automate everything from initial client interaction to payments. This covers managing customers, quoting, sending out orders, billing, and reporting.
A cleaning service business can benefit from mHelpDesk's many capabilities, which include connectivity with both QuickBooks Online and QuickBooks Desktop for bookkeeping. Additionally, it has an offline mode that enables your team to use the mobile app even when there is no internet or phone service nearby.
mHelpDesk's app contains a bar of icons at the top of the screen that you can use to quickly view your invoices and check how many have been issued and which are past due.
It organizes all of your invoices according to jobs. They are further arranged according to the date of issue, customer, balance, and whether payment is required.
Why Use mHelpDesk?
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Good selection of features
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Offers 14-day free trial
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Easy to set-up
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User-friendly interface
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Offers QuickBooks integration
Pricing
For the first ten employees, mHelpDesk costs $374 each month. After that, it costs $35 per employee. However, once you cross fifteen users, mHelpDesk does provide custom pricing.
Jobber
Jobber is ideal for a company that needs something simple and affordable to manage their cleaners. Their smartphone app aids cleaners in staying on top of their work, while their desktop version is useful for those running the business from a home office.
Key Features
This cleaning management software organizes invoices well, making it evident which ones have been paid and which ones have not. Invoices can be sorted by "Awaiting Payment-Past Due," and there is a search bar to check any employees. You can choose to bill a job immediately or later via text message or email using the app.
A top-down view of your work orders is also provided by Jobber, which indicates the current jobs and whether any bills need to be submitted. The cleaner may view the day's schedule on the app, which also has helpful features for time sheets and clients.
Plus, the comprehensive customer database lists clients in a straightforward list along with their names, phone numbers, properties, and statuses. Additional information is displayed when you click on a selected client. The major drawback of Jobber is no free trial is offered.
Why Use Jobber?
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Good user interface
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Versions of the apps for smartphones and desktops are significantly different.
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Can organize contacts, job orders, and other aspects in special orders.
Pricing
Jobber's pricing starts at $69 per month for a single user in their core plan, going up to $169 per month for up to 5 users in their connect plan, and ending at $349 per month for up to 15 users in their Grow plan. Additionally, all programs provide savings on yearly subscriptions.
HouseCall Pro
HouseCall Pro includes various features designed for new and growing cleaning businesses.
Key Features
Housecall Pro's all-in-one strategy offers good value with basic features like dispatching, task scheduling, payment processing, estimations, automated bills and receipts, client alerts, and review management.
Despite all of these features, Housecall Pro is renowned for being simple to use.
HouseCall Pro provides an add-on web-building option that enables customers to design a new webpage for their company to increase leads.
They also offer marketing resources for regional online advertising. With Housecall Pro, your clients can also receive their own copy of the app, which they can use to book your services directly. This is a special feature and lessens the amount of data entering and form filling that needs to be done by your team.
Why Use Housecall Pro?
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Provides client scheduling.
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User-friendly.
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A mobile app is available
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Offers 14-day free trial
Pricing
If you're prepared to sign up for a year, it will cost you $49 per month for one user ($65 otherwise), $109 per month ($149 month-to-month), and $30 for each additional user. Custom pricing is required if you need a lot more users.
It's crucial to analyze the features that each plan offers because some of them are "add-ons" that are not included in the price.
Intuit Field Service Management
Intuit Field Service Management offers employee scheduling and helps prepare invoices quickly and easily for cleaning services and many other field service businesses.
Key Features
Intuit Field Service Management offers "schedule shuffling," which enables management to swiftly reschedule technicians if they are running late or if another technician is located nearby.
Additionally, they provide add-ons like a digital time card. Dispatchers have access to a detailed dashboard with Intuit FSM that displays the work orders, location, and status of the technicians.
The solution's drag-and-drop functionality makes scheduling work orders simple. Dispatchers can easily track personnel and find customer sites thanks to integration with Google Maps and GPS systems, cutting down on travel time and streamlining order service.
Why Use Intuit Field Service Management?
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Easily syncs with Quickbooks.
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Offers integration.
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Mobile App for Android and iOS is available
Pricing
The software pricing is a little higher than the average, which starts low but quickly rises as you add more users. The pricing per user ranges from $28 to $35 a month, with a price reduction the more users you have. There are two optional add-on packages, but you'll receive the entire edition of the software without paying extra for higher levels of features.
Service Fusion
Service Fusion is a widely used field service management solution. It provides the top three scheduling, dispatching, and invoicing for cleaning service businesses.
Key Features
Service Fusion comes with multiple features and helpful customer support. The user interface is easy to use with a search engine to locate the functionality you require.
The immersive mobile app from Service Fusion lets you clock your cleaners in and out and automatically bill customers. Plus, it also provides instant communication (voice and text) and interactive maps.
The app reminds your clients to schedule service appointments by sending them professionally crafted automated messages. If they do forget, another automated reminder can set up a new appointment time.
Why Use Service Fusion?
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Simple user interface.
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The pricing structure is excellent for large teams.
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Offers GPS tracking.
Pricing
There are three price categories offered by Service Fusion: $99, $199, and $349/month, all of which include unlimited users. If your firm has ten or more users, it can save you a ton of money even if this professional cleaning software may be on the pricey side if you only have one or two users.
Conclusion
Whether you're a windows cleaning business or commercial cleaning business, choose a cleaning service solution that is appropriate for the size of your organization now and any planned future growth. Additionally, make sure it can handle any processes you utilize to aggressively reduce costs.
So what's the best cleaning service software?
Each of the cleaning service software outlined here offers something a little different or extra, so choose a solution that best matches your needs.